The staff was very friendly in our case! It was positive that the windows were sufficiently soundproof, so that with closed windows only the subway was clearly audible. The actual street noise paved slowly for the night. But if you want to have it quieter, you should rather use earplugs! We left the window closed and opened it only during the day! The room and bathroom were very clean. Nice hotel. Nice room only the bathroom is too small. Breakfast is great. Very nice staff. Subway very close so that everywhere you go well.